Our Warranties

The Jim Whaley Advantage

Many forms of debris and obstacles litter our roadways. Proper tire maintenance generally protects you from enduring the hassles of a tire failure. Unfortunately, some tires will fail – usually at the worst possible time - and few things are worse than being stranded with a bad tire.

Jim Whaley Tires has a simple solution for exactly this type of situation. We offer a Lifetime Road Hazard Warranty for almost all our tires. For obvious reasons, off-road and specially tires are not included in this warranty.

What Is Road Hazard Damage?

• Road hazard damage occurs when a tire fails due to debris on the road surface during the course of normal driving on a road maintained by state or local authorities. Nails, glass, and potholes are the most common examples of a road hazard.

What To Do If You Believe Your Tire Has Been Damaged

• Whenever possible, you should return your vehicle to the Jim Whaley Tires location where you purchased the tire. If you cannot return your vehicle to that specific location, you may contact any of the Jim Whaley Tires locations in Dothan, Ozark, and Enterprise for service.

Flat Tire Repair

• If a tire is damaged due to a covered road hazard and can be safely repaired per approved industry methods and guidelines, Jim Whaley Tires will repair your flat at no cost - for the life of the tire. Simply contact the Jim Whaley Tire location nearest you for assistance.

Tire Replacement

• All tire replacements and adjustments are made on a prorated basis. If a tire is damaged due to a covered road hazard but cannot be safely repaired per approved industry methods and guidelines, it will be replaced with a comparable quality tire – based upon the amount of tread left on the tire. When a tire tread is worn down to 2/32" or less, the tire is considered worn out and is not eligible for replacement or adjustment.

OTHER WARRANTIES

Front End / Wheel Alignment

• 6 months or 6000 miles, whichever comes first.

Electronic Wheel Balancing

• 6 months or 6000 miles, whichever comes first.

Shock Absorbers & Struts

• PARTS - Ask for details at local store.
• LABOR - 6 months or 6000 miles, whichever comes first.

Belts & Hoses, Cooling System Services

• PARTS & LABOR - 1 year or 12,000 miles, whichever comes first.

Steering & Suspension (Excluding drive train components)

• PARTS & LABOR - 1 year or 12,000 miles, whichever comes first.

Jim Whaley Tires offers various warranties for the service work that is performed on your vehicle.
For more details, stop by the Jim Whaley Tire store nearest you.